Employee & Family Assistance Program (EFAP)
The Employee & Family Assistance Program (EFAP) is a confidential information counselling and referral service provided without cost to eligible Carleton University employees, retirees, and immediate family members. Carleton University provides this program through a contract with Family Services Ottawa.
Services
Counselling services are available to help address a broad range of personal and work-related concerns, including personal crisis, separation and loss, parenting issues, anxiety, substance abuse, eldercare and childcare, and more.
Benefits
- Feel better about yourself and your situation, knowing you are working to create change
- Experience improved relationships and better communication
- Improve stress management
- Work more effectively
- Access professional and confidential assistance at no cost to you
- Obtain assistance in locating community resources appropriate to your needs
Taking the first step
To make an appointment to speak with a counsellor, call 1.877.725.5676. Request the EFAP Coordinator and identify yourself as a Carleton University employee or family member. Your first appointment can usually be booked within 72 hours of your call.
Contact Family Services Ottawa
312 Parkdale Avenue
Ottawa K1Y 4X5
1.877.725.5676
Your EAP is online!
The EAP website offers information about the services available to you and your family through your Employee Assistance Program. You can also access tips, information and self-directed help on a variety of health and wellness topics.
www.myfseap.com
group: tofseap
password: eap