Carleton’s Staff/Faculty Email: Outlook/Exchange
An Exchange email account is available to staff and faculty through CCS. Microsoft Outlook is the primary email client used to access an Exchange email account.
Access your Exchange email account through Outlook or through the CUmail webmail portal.
Login using your MyCarletonOne credentials. Forgot your password? Use the self-service feature to change your password.
The information below is intended for staff and faculty using Microsoft Exchange. If you are a student looking to set up email on your smartphone, please visit the Student Email webpage.
Email for BlackBerry
CCS can assist staff and faculty BlackBerry with synchronizing Carleton University Exchange email accounts with BlackBerry devices.
Once set up, you will have complete access to your Outlook email, Calendar, Contacts, Tasks and Notes. For more information. In order to get Exchange on your BlackBerry, you must:
- Have subscribed to a data plan that has BlackBerry Enterprise Server (BES) support through their chosen vendor
- Have an existing Exchange e-mail account from CCS
- Submit a request to have their Blackberry registered with the CCS Blackberry server. The request can be sent to the CCS Service Desk.
Email for iPhone
Provided the device is running the latest 3.0 software or newer (use the “Check for Updates” button in iTunes to verify), you can get Exchange on your iPhone. The following tutorial will help you to configure Exchange Activesync on your Apple mobile device: Setting Up Exchange Email with iPhone or iPad.
There is a variety of options for Mac users to access their Exchange mailbox, including:
- Via CUmail (web based email service)
- Standards-based email client software
- Mac-specific email client software such as Entourage or Apple Mail 4.0
Using a Standards-based email client to access Exchange
Clients can configure a standards-based email client to work with Exchange. Our system configuration supports secure versions of mail protocols only (i.e. IMAPS/SMTPS). CCS cannot offer dedicated support for every standards-based email client software available on the Internet, and CCS does not guarantee that all ‘standards-based’ email client software will work with our Exchange configuration; however, we have developed a guide for configuring Mozilla Thunderbird as an example of how to configure standards-based email clients.