- General Support
- Website Request
- Website Access Request
- Website Training Request
- Carleton E-Commerce
- Feature Request
- Other
What can we help you with?
General Support
Please use the ITS Service Desk Portal for general ITS support, including:
- Access and permissions
- Access to Google Analytics
- Permissions to upload banners
- Accounts
- Any other support requests not specified under the headings below
You can also check our CMS Help Centre or our CuTheme Training Site for help with creating, editing, and managing website content.
Website Request
You may request a new web site installation (CMS / Internal) here.
Website Access Request
Request editing access to a website here.
Website Training Request
You can access our CMS Help Centre or our CuTheme Training Site for self-guided training. These tutorials include step-by-steps, video tutorials, and activities to build your skillset. This option offers a fully asynchronous, self-paced training which is more comprehensive than our one-on-one training.
If you would prefer a one-on-one, virtual training, you can request website training here. This option covers the basics of website management (such as logging in, creating and editing content, saving and publishing your work, and creating your site’s menu).
Carleton E-Commerce
Please submit e-commerce requests here.
Feature Request
Have an idea for a website feature? Submit a feature request here.
Other
If you need support for anything else, please visit the ITS Service Desk Portal or contact the ITS Service Desk directly at its.service.desk@carleton.ca.